In the previous post with the same name I promised to let you know if I got the job….
It took a bit of negotiating (completely normal), but we came to an agreement on scope and budget. As a gesture of good will, I threw in a video interview. I’m sure this will go a long way in building the relationship with this client. Step two was to collect the deposit check, order the custom-built time-lapse housing and meet with the contractor who will set the pole into the ground and run power. As of this writing, I have the check ($$$$), ordered the housing, camera and lens but I’m waiting for the contractor to return my email…..
I’ve had a reality check with this new client: their priority scale is calibrated differently than mine. My business is dedicated to providing superior customer service. To that end I’ve sent emails, made phone calls and have generally tried try to get them to work with me in reaching their goal of beginning this project on their suggested start date. In order for me to help them reach their goal however, I require a deposit check. Without the deposit check I cannot order the time-lapse housing. This special housing requires ten days lead time (for fabrication, de-bugging, delivery, set-up and final testing). The check was delayed by two weeks, the housing was delayed by the same two weeks and that has pushed the start date back to who knows when.
I’m not as concerned anymore because I have the check and expect to pick up the housing early next week. The ball as they say is in their court.